Before you start
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- Planning is important before you venture into new communications with your customers
- If you’re developing a new website think about your audience and what you want to say to them
- If you’re selling online, think about which products you’re going to sell and how you’re going to fulfil orders
- The same goes for all of our other services. We will give you as much help as we can as you start to use them
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Use what you need
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- Don’t forget, if you’re not ready to use your ‘credits’ on mailshots, email campaigns or data records they will automatically roll over to the next month
- But don’t leave it too long. Having a package helps you talk to potential and existing customers regularly – that’s important
- Think about doing regular campaigns – every month or every other month
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Get more when you need it
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- If you find that our mailshots are making it easier for you to talk to customers in a more traditional way, you can add more to your package for a one-off charge
- You can do the same with emails and data records, just buy them when you need them
- We’ll include them on your next bill but they will be available to you immediately
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Take advantage of other offers
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- We’re bringing you more value for money services that could cost more if you bought them separately
- We’ve also included design services for our websites and email templates if you need any specialist support
- We’ll keep you updated on new offerings
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Work with the experts
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- We think we’ve got some of the best service providers in the country to work with you
- They’ll provide clear guidance on each service when you’re setting everything up
- We’ll also regularly send you tips and advice and they’ll help if you have any problems
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