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Support and contact
Contact us today and discover how we can help.
Drop us an Email or call us on 0845 605 7023 (9am-5.30pm, Mon-Friday).
Supporting you
We want you to talk direct to the experts so you can get the most from your services and resolve any issues as quickly as possible.
Here are the contact details for each of the services in the package. Just let them know you’re a Simple Ways to Grow package customer when you call.
Don’t forget:
- When you purchase a package we will give you as much help as you need to get you up and running. We’ll send you a quick-start guide to walk you through the process.
- Expect regular advice and support from the team at Royal Mail and our expert service provider partners on how to make the most of the services you're using
Service Support
| Royal Mail | |||
| Support area | Telephone | Other resources | |
| General subscription support and billing | simpleways.support@ simplewaystogrow.com |
0845 605 7023 | Regular emails with new hints and tips |
| NewZapp | |||
| Support area | Telephone | Other resources | |
| Email marketing | support@newzapp.co.uk | 0845 612 5544 | Online help and resources Youtube channel |
| ePages | |||
| Support area | Telephone | Other resources | |
| Website | royalmailsimplewayssupport@epages.com | 0845 605 7023 |
community, blog, video tutorials. |
| eCommerce site/ eShop | royalmailsimplewayssupport@epages.com | 0845 605 7023 |
community, blog, video tutorials. |
| Docmail | |||
| Support area | Telephone | Other resources | |
| Mailshots | docmailsupport@cfh.com | 01761 409701 | |
| DBS Data | |||
| Support area | Telephone | Other resources | |
| Data prospects | simplewaystogrow@dbsdata.co.uk | 01245 397 598 | |
| Freeagent | |||
| Support area | Telephone | Other resources | |
| Accounting Package | support@freeagent.com | 0800 288 8691 | Knowledge base: www.freeagent.com/support |
| Printed.com | |||
| Support area | Telephone | Other resources | |
| Stationery Packages | theteam@printed.com | 0800 840 1430 | |
For press and media enquiries please contact:
Royal Mail press office
press.office@royalmail.com
or call 020 7250 2468
For marketing enquiries please contact:
Giles Finnemore
For potential service provider partners please contact:
simpleways.support@royalmail.com
If you’re interested in becoming a Local Associate please
For customers needing assistance on non-‘Simple Ways to Grow’ matters, please use the following numbers:
Royal Mail: 08457 74 07 40
Post Office: 08457 22 33 44
Parcelforce Worldwide: 08707 50 11 50
